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FREE SHIPPING OVER $50 WORLDWIDE
REFUND POLICY
REFUND POLICY - THE BASICS
Our refund policy for our anime website is as follows:
1. We offer refunds for purchases made within the last 30 days only.
2. Refunds will be issued in the original form of payment.
3. Refunds will only be processed for technical issues such as video playback errors or download failures.
4. Refunds will not be issued for user error, change of mind, or dissatisfaction with the content.
5. To request a refund, please contact our customer service team with your order number and a description of the issue.
Please note that our refund policy may be subject to change at any time. Thank you for your understanding.
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